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Practical experiences with agineo.

The right partner to implement ServiceNow projects

Our SME, corporate, and administration customers have relied on our expertise since 1987

Data center of the Regional Tax Authorities

Data center of the Regional Tax Authorities

The data center of the Regional Tax Authorities of North Rhine-Westphalia is the IT agency within the Ministry of Finance. The IT service provider’s main responsibilities include processing tax data,…
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IT Service Management

IT Service Management

agineo increased the level of acceptance among users and simultaneously modernized and automated the change and configuration management. Existing solutions that developed over time, such as the TPAE change process,…
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ServiceNow in operation at a leading manufacturer of sporting goods

ServiceNow in operation at a leading manufacturer of sporting goods

The purpose of the new platform was to automate services and operational processes, make them more efficient and reliable, and boost satisfaction among employees who use the IT services. All…
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Implementation of a Group-wide international service portal

Implementation of a Group-wide international service portal

agineo was commissioned to create a Group-wide self-service portal based on ServiceNow for more than 650,000 employees worldwide. The project team managed the entire implementation process: from recording and analyzing…
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With ServiceNow, ENERCON is building on service-oriented IT and a company-wide ESM platform

With ServiceNow, ENERCON is building on service-oriented IT and a company-wide ESM platform

After the self-developed IT service management tool reached its limits, wind turbine manufacturer ENERCON decided to implement a new, future-proof solution for the management of internal IT processes. With the…
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Currenta’s successful migration to ServiceNow, made possible by the expert support of agineo and Materna TMT

Currenta’s successful migration to ServiceNow, made possible by the expert support of agineo and Materna TMT

After a carve-out, the chemical park operator Currenta was faced with the challenge of defining its own processes and bringing them to life. That is why Currenta moved its IT…
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