Privacy Policy

Personal data is collected on this website for technical purposes only. The policy outlined below provides you with an overview of the types of data collected and the purposes for which data is collected.

The data controller for the collection, processing, and use of your personal data is

agineo GmbH
Pascalstr. 25
52076 Aachen, Germany

(hereinafter referred to as “agineo”).

Our Data Protection Officer is available to answer any questions related to data protection:

agineo GmbH
Personally/confidentially addressed to the Data Protection Officer
Pascalstr. 25
52076 Aachen, Germany


a) Description and scope of data processing

If you only use the website for informational purposes, i.e., if you do not register or otherwise provide us with information (e.g., via a contact form), we collect the following technical information (log file data):

– Operating system of the device used to visit our website
– Browser (type, version, and language settings)
– Amount of retrieved data
– Current IP address of the device used to visit our website
– Date and time of access
– URL of the previously visited website (referrer)
– URL of the (sub)page accessed on the website
– Internet service provider of the accessing system

We are generally unable to know to whom an IP address belongs. We do not merge the data listed above with other data.

b) Legal basis for processing data

The legal basis is Art. 6 (1) (f) General Data Protection Regulation (GDPR).
Since the collection of data for the provision of the website and the storage in log files are absolutely necessary for operation of the website and for protection against misuse, this legal basis is superseded by our legitimate interest in processing data.

c) Purpose of data processing

The purpose of storing log files is to ensure the proper functioning of the website and also serves to improve and ensure the security of our systems.
Any further evaluation of this data (e.g., for marketing purposes) does not take place in this context

d) Duration of storage

The data stored by agineo shall be deleted as soon as it is no longer required to achieve the purpose for which it was collected. This is the case after seven days at the latest. Extended storage is possible. In such cases, user IP addresses shall be deleted or anonymized, rendering it impossible to associate the data to the client accessing the website.

e) Right of objection and removal

Collection of the aforementioned data is imperative for the operation of the website. The right of the user to object therefore does not exist.

a) Description and scope of data processing

The website uses so-called “cookies” in several places in order to increase the user-friendliness, efficiency, and security of our online offer. Cookies are small text files that are placed on your computer and stored by your browser. Most of the cookies we use are so-called “session cookies,” which are automatically deleted at the end of your visit. Cookies do not cause any damage to your computer and do not contain any viruses. You can disable the use of cookies in your browser settings.

b) Legal basis for processing data

The legal basis for processing personal data with cookies is Art.[1]6[1](1) (f) GDPR. The legal basis for processing personal data with cookies for analytical purposes where the user has given their consent for this is furthermore Art. 6 (1) (a) GDPR.

c) Purpose of data processing

The purpose of technically necessary cookies is to facilitate website use. User data collected by technically necessary cookies is not used to create user profiles. Analytical cookies are used to improve the quality of our website and its contents. Analytical cookies enable us to learn how the website is used so we can continuously optimize our online offer.

d) Duration of storage, right of objection and removal

The user’s computer stores and transmits cookies, additionally providing users with full control over the use of cookies. You may disable or restrict the transmission of cookies by changing the settings in your browser. Previously stored cookies may be deleted at any time. This can also be done in an automated fashion. You may no longer be able to use all the functions of the website in full if cookies are deactivated for our website.

a) Description and scope of data processing

We offer a contact form on our website which can be used to easily get in touch with us. The data entered in the form will be transmitted to and stored by agineo (email address, possibly your name). In addition, the IP address of the user and the date and time of the transmission will be stored at the time of transmission. You can also contact us via the email address provided. In this case, the user’s personal data transmitted by email will be stored. Personal data shall not be disclosed to third parties. The data shall only be used to process your request.

b) Legal basis for processing data

The legal basis for data transmission is Art. 6 (1) (f) GDPR. If we use our contact form to request information that is not required to establish contact, such fields are always marked as optional. This information allows us to clarify your request and process it more effectively. Such information is provided expressly on a voluntary basis and with your consent in accordance with Art. 6 (1) (a) GDPR. If you provide us with information about communication channels (e.g., email address, telephone number), you also agree that we may contact you via such communication channels to respond to your request. The legal basis for processing personal data transferred in the course of email transmission is Art.[1]6[1](1) (f) GDPR. If the aim of email contact is to conclude a contract, Art.[1]6[1](1) (b) GDPR serves as the additional legal basis for processing.

c) Purpose of data processing

Personal data is processed solely to facilitate contact and communication. In the event of contact by email, this also constitutes the necessary legitimate interest in processing the data. The other personal data processed is used to prevent misuse of the contact form and ensure the security of our information technology systems.

d) Duration of storage

The data shall be deleted as soon as it is no longer required for the purpose for which it was originally collected. For personal data from the contact form and those sent by email, this is the case when the respective correspondence with the user has ended. Correspondence ends when the circumstances indicate that the matter in question has been conclusively resolved.

e) Right of objection and removal

The user has the right to withdraw their consent to the processing of personal data at any time. For this purpose, the user can contact the data controller using the contact details provided on the website. Users who contact agineo by email can object to the storage of their personal data at any time. In this case, it will no longer be possible to continue correspondence.

Your data shall only be disclosed to affiliated companies and service partners if they work on our behalf and support agineo in providing their services. The processing of your personal data by contracted service providers is carried out on the basis of a data processing agreement in accordance with Art. 28 GDPR.

These service providers are only given access to such personal data to the extent necessary for the performance of their respective tasks. They are prohibited from disclosing your personal data or using your data for other purposes, in particular, for their own advertising purposes.

In case external service providers come into contact with your data, we have taken legal, technical, and organizational measures and carried out regular checks to ensure that they comply with the applicable data protection laws and regulations.

This applies in particular to the following recipients:

kajado, hosting partner for WordPress-based websites

Your personal data shall not be disclosed to other companies for commercial purposes.

The provider of this website uses the services of etracker GmbH, based in Hamburg, Germany (, to analyze user data. We do not use cookies for web analysis by default. If we use analysis and optimization cookies, we shall obtain your explicit consent separately in advance. If this is the case and you consent, cookies will be used to enable a statistical reach analysis of this website, a measurement of the success of our online marketing measures as well as test procedures, for example, to test and optimize different versions of our online offer or its elements. Cookies are small text files that are stored by the browser on the user’s device. etracker cookies do not contain any information that makes it possible to identify a user.

etracker processes and stores the data generated with etracker on behalf of the provider of this website exclusively in Germany. This data is thus subject to strict German and European data protection laws and standards. etracker has been independently audited and certified in this regard and awarded the ePrivacyseal data protection seal of approval.

Data is processed based on the legal provisions of Art. 6 (1)[1](f) (legitimate interest) GDPR. Our interest with respect to the GDPR (legitimate interest) is to optimize our online offer and our website. As the privacy of our visitors is important to us, data that may allow a reference to an individual person, such as the IP address, login or device identifiers, are anonymized or pseudonymized as soon as possible. No other use is made of the data, nor is it merged with other data or disclosed to third parties.

You may object to the processing of data described above at any time.

There are no adverse consequences to objecting.

Further information on etracker’s Privacy Policy is available here.

We use services from YouTube, LLC, 901 Cherry Ave, 94066 San Bruno, CA, USA, a subsidiary of Google Inc, Amphitheatre Parkway, Mountain View, CA 94043, USA, on our website. For users who are habitually resident in the European Economic Area or Switzerland, Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland is the controller of your data.

We use a two-click solution here to protect your personal data. When you access a page in which a YouTube video is embedded, a connection to the YouTube servers is not established until you click on the “Load video” button. In this case, YouTube will set cookies and use your visitor data for its own purposes. If you are logged in to YouTube at this time, the information about the videos you have viewed will be assigned to your member account at YouTube. You can prevent this by logging out of your member account before visiting our website. Insofar as data is processed outside the European Economic Area/EU, where there is no level of data protection that corresponds to the European standard, Google states that it uses standard contractual clauses.

Google provides further information on YouTube’s Privacy Policy under the following link:

The website uses Facebook’s Pixel which tracks user actions to measure conversion. This service is provided by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, the data collected is also transmitted to the USA and other third countries.

This makes it possible to track the behavior of website visitors after they have clicked a Facebook ad and been redirected to the provider’s website. This enables the effectiveness of Facebook ads to be evaluated for statistical and market research purposes, and future ad campaigns to be optimized.

The data we obtain as the operator of this website is anonymous; we are unable to draw any conclusions about the identity of users. Facebook, however, stores and processes the data in such a manner that a connection to the respective user profile is possible, and Facebook can use the data for its own advertising purposes in accordance with the Facebook Privacy Policy. This enables Facebook to place ads on Facebook pages and elsewhere. We as the operator of this website have no control over the use of the data.

The legal basis for using Facebook Pixel is Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in effective advertising measures, including the use of social media. If a corresponding consent has been requested (e.g., consent to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 (1) (a) GDPR; consent may be withdrawn at any time.

Please refer to Facebook’s Privacy Policy for additional information on protecting your privacy: You can also disable the “Custom Audiences” remarketing function in the[1] ad settings at

This requires you to be logged in on Facebook.

If you do not have a Facebook account, you can disable Facebook’s usage-based advertising on the website of the European Interactive Digital Advertising Alliance:

Every data subject has the right of access to information pursuant to Art. 15 GDPR, the right to rectification of data pursuant to Art. 16 GDPR, the right to erasure of data pursuant to Art. 17 GDPR, the right to restriction of processing pursuant to Art. 18 GDPR, the right to object pursuant to Art. 21 GDPR, and the right to data portability pursuant to Art. 20 GDPR. In regard to right of access to information and the right to erasure of data, the restrictions set forth in Sections 34 and 35 of the German Federal Data Protection Act (BDSG) apply.

a) Right to lodge a complaint

You also have the right to lodge a complaint with the competent supervisory authority about agineo’s processing of your personal data. The competent supervisory authority for agineo is:
Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen
(State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia)

Kavalleriestr. 2–4
40213 Düsseldorf, Germany
+49 (0)211/38424-0
Fax: +49 (0)211/38424-999

b) Obligation to provide personal data

There is no obligation to provide us with your personal data. The provision of your personal data is voluntary.

c) Automated decision-making and profiling

Automated decision-making, in particular in regard to your application, or profiling does not take place.

d) Withdrawal of consent

You may at any time withdraw your consent to the processing of personal data given to agineo, including consent given to agineo before the GDPR entered into force, i.e., before May 25, 2018. Please note that withdrawal is only effective for the future. Data processed before you withdrew your consent shall not be affected.

e) Right to object to data processing for direct marketing purposes

Under Art. 21 (2) GDPR, you have the right to object to the processing of your personal data at any time. Should you object to the processing of your personal data for the purpose of direct marketing, we will discontinue processing your personal data for this purpose. Please note that objection is only effective for the future. Data processed before you raised your objection shall not be affected.

f) Right to object to processing on the grounds of balancing of interests

To the extent that we base the processing of your personal data on the balancing of interests, you may object to the processing in accordance with Art. 21 (1) GDPR. When you exercise your right to object, we ask you to explain the reasons why we should not process your personal data in the manner described by us. If your objection is valid, we will review the facts of the case and will either stop or adjust the data processing or demonstrate our compelling legitimate reasons to you.

We reserve the right to amend or adapt this Privacy Policy at any time in compliance with the applicable data protection laws and regulations.
The Privacy Policy was last updated July 12, 2023.