a Review of agineo
ISG Provider Lens: Top Rating as a ServiceNow Partner
Every year, the so-called ISG Reports are published for various technologies and related services as part of the ISG Provider Lens. This year, agineo is featured in the newly released ISG Report on ServiceNow Ecosystem Partners—with top results.
Enterprise Service Management (ESM) is becoming increasingly important for companies and organizations in the context of digital transformation. The associated process automation makes it possible to perform work steps efficiently, securely, and cost-effectively. Furthermore, ESM enables the sustainable use of existing resources through better utilization of available capacities.
market leader
ServiceNow as the leading technology for ESM
ServiceNow is the market leader in Enterprise Service Management, with a clear focus on transforming manual tasks into automated, efficient workflows.
The goal is not merely to automate individual processes, but to create a unified, integrated, and harmonized process landscape that minimizes the need for cumbersome manual activities. To drive adoption and ensure successful integration, ServiceNow relies on a strong global partner ecosystem, of which agineo, a ServiceNow Elite Partner, is a proud member.
It is precisely this ecosystem of ServiceNow partners that was examined and evaluated by ISG Provider Lens™, one of the leading independent analyst firms for technology and service providers.
agineos role
The Results of the ISG Provider Lens 2026
Quadrant ServiceNow Consulting and Implementation Services
We provide our clients with top-tier ESM services. With the goal of providing you with the best possible support in digitizing your business processes, we have been working with the proven solutions from ServiceNow for many years.
Here’s what the experts say
Download the latest ISG Provider Lens for free here and read in detail how agineo is rated in the ServiceNow Consulting Services category.
Commentary
agineo on the ISG Provider Lens
“The ServiceNow platform enables us to offer modular and customized solutions to our clients for digitizing and automating workflows. Most of the Fortune 500 companies, as well as an increasing number of public sector organizations, rely on this strategic platform.
We provide our customers with long-term support in modernizing, standardizing, and, above all, streamlining processes that have evolved over time. Cloud technology, in particular, enables us to design these processes in a scalable and sustainable manner. We are proud to have received such a high rating in the ISG Report as a ServiceNow Elite Partner based on our performance,” said Thorsten Hagedorn, Sales Director at agineo.
Discover our ServiceNow solutions
Consulting, implementation, and operational support are among the key services we offer our customers as a ServiceNow Elite Partner. Using ServiceNow on the Now Platform, we provide our customers with a wide range of value-added solutions that can be customized to meet their specific needs.
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